Terms & Conditions /

Terms of use and important policies

Introduction

The conditions below apply to the use of the website and the services offered by TorVPN. The service is operated by Lockspin UK Ltd ("TorVPN", "we", "us" or "our") in the United Kingdom. The terms of use apply to all of of the website and services and form a legal agreement between you and TorVPN. By using the website or the services, you confirm that you understand and accept the terms laid out in this document, as well as the contents of the Privacy Policy and other relevant rules on the website. We may make alterations to these terms from time to time. If you are not happy with any changes, you must stop using the website and the services.

Restrictions on use of services

You agree not to do any of the following:

Account sharing

You are allowed to create VPN service accounts for family and close friends as long as they have read and agree to the Terms. But please remember, whatever happens from their account is still your responsibility. It is not allowed to re-sell the account, share access to the services or account information to your 'users' or 'visitors' or similar.

Copyright infringement

You may not share copyrighted content through the servers without permission. If we receive a report about copyright infringement, we reserve the right to temporarily or permanently suspend the offending account. TorVPN provides neither a partial not a full refund if the account is suspended for this reason.

Restrictions on use of the website

You agree not to do any of the following:

Service expiry

Any services paid for have an expiry of 12 months starting from the payment date. After this period, no extension may be requested and no refunds are provided for unused services.

Refunds

A refund will be considered if the customer has taken reasonable steps to use the service but is unable to. We are in no way obligated to provide a refund for funds deposited except where required by law.

Intellectual and property rights

Unless otherwise specified, all copyright, design rights, database rights, patent rights, trade mark and trade dress rights and other intellectual property rights belong to and vest in us or are licensed to us. All third party trade names and trade marks are the property of their respective owners and we make no warranty or representation in relation to them.

Availability of nodes

TorVPN makes no guarantees that a specific server, or a server in a specific country or continent is available.

Availability of third party services

Third party services and websites (Netflix, Paypal, Youtube, Google etc) are within their rights to block access from TorVPN servers or VPN/proxy servers in general. By using the service, you acknowledge this is a possibility and also that TorVPN does not ensure access to any specific third party websites or other resources.

Account suspension

TorVPN suspends all accounts (either manually or automatically) which are found to break the T&C in any way. Any actions taken through the VPN including connections made and data packets sent out are the user's responsibility. TorVPN may not always send a notification about the suspension. Re-activating a suspended account is completely at the discretion of TorVPN and is based on any damages done by the action and the likelihood of it repeating.

Liability

We provide and maintain the website and the connected services on an "as is" and "as available" basis and we are liable only to provide our services with reasonable skill and care. We have not verified or reviewed External Sites and all use and access of External Sites is made at your own risk. "External Sites" means third party websites and online services to which the Website links. We give no other warranty in connection with the Website and to the maximum extent permitted by law, we exclude liability for:

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